30 Day Return Policy
You must call first before returning any products!
We will only honor returns on unopened products. Please make sure that you pick the appropriate color and/or product necessary to complete your project.
Restore-A-Deck Cleaners Guarantee
We are so sure you will find the Restore-A-Deck restoration system not only less expensive but so far superior to any deck cleaner you can buy from a shelf, we are offering an unconditional money back guarantee. Restore-A-Deck is not a stain stripper. It will not remove heavily applied stains.
Orders With Free Shipping on 5 Gallon Pails:
Please understand that we give free shipping on all 5 gallon buckets but it actually costs us $20-$35 per 5 gallon pail depending on your zip code. Once the product(s) are returned to our warehouse we will credit your card less our original costs of shipping for 5 Gallon pails and any other shipping charges on your invoice for companion products.
Orders Without 5 Gallon Pails:
If you did not order any 5 gallon pails then we will credit you the full price on your invoice minus the invoiced shipping charges.
Please Contact OPW/TheSealerStore if you have any questions prior to ordering.
Exchanges:
You must call for all exchange requests!
The Purchaser will be responsible for all exchanged shipping charges. This includes charges for return of original product(s) and charges for shipment of replaced product(s) back to the customer. We will not send out the new item until we receive the original first. We will not exchange sealers, stains, cleaners, strippers, or brighteners that have been opened or partially used.
Warranties:
All stains carry manufactures warranty only. No exceptions!
Damaged Orders:
Any product that is accidentally damaged causing product loss or equipment failure during shipping will be replaced at no charge after a claim has been made though the shipping company. Cans or pails that are dented during shipment will not be replaced unless leaking. A digital picture will be required.
We will handle the claim. Please call for details.
